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In our vision, KMC will be :-
Efficient
and effective, providing service to its customers
in a professional, economical, timely, useful and helpful
manner
Equitable,
assuring service to all its citizens including the vulnerable
and deprived groups in a fair, just and reasonable manner
Citizen
responsive, developing a sense of involvement and
participation in all its stakeholders by pro-actively
addressing their concerns and providing complete customer
satisfaction
Financially
sustainable, reducing KMC’s dependence on state
funds by optimising and efficiently managing its revenues,
and
Transparent,
providing an accountable and transparent civic administration
for the benefit of external users as well as internal
employees
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